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Our Most Common Inquiries


Return Policy

At Flame Comfort, we want you to be completely satisfied with your purchase. If you are not happy with your order for any reason, please contact us within 14 days of receiving your order to initiate a return. We will provide you with instructions on how to return your item for a refund or exchange.


No, we only ship across Canada. Shipping rates and delivery times may vary depending on your location. Please contact us for more information.

Custom Gift Sets

Looking for a unique gift set? We offer customizable gift sets that include our signature 100% soy wax candles and other natural products. Contact us to create your perfect gift!

Get in Touch

Burnaby, BC

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