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FAQ
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Why choose Soy Wax?This wax is slow burning, so it lasts 25-50% longer. It is also plant based, vegan friendly product. We use %100 pure soy wax, it's non-toxic as it does not emit CO2 when burned. It cleans up easily, warm water and soap does the trick. Soy wax diffuses scent naturally and faster than other waxes.
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Why trim my wick for EVERY burn?It is always best to trim your wick to about 1/4 inch before each burn to keep soot from building up and prevent smoke from dirtying up the vessel.
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Why won't my wood wick stay lit?Because it is wood, sometime it takes longer. Make sure you are not in a draft area, and keep trying!
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What is the white film on the top?This is a natural characteristic of soy wax. It is purely cosmetic and does not affect the quality of the candle.
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Can I customize my label?Yes!
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What are the candle's dimensions?Here it is...
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Do you have different colour tins?Upon special requests, a gold or a black can be available.
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Can I order a seasonable scent when it is out of season?Depends on what we have in stock. Please contact us for more details.
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Do you do business collaboration?Absolutely! Please fill in the contact information and I will get back to you as soon as possible.
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Can I customize my scent?We will try out best to accommodate your request. Please contact us so we can discuss details further.
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